faqs
- Q.: Are the IT monthly support plans flexible to what my company’s needs?
- A.: Yes, our Monthly support packages are based on your company’s needs. Pricing is based on the amount of equipment you have. We can also bundle support to handle all of your IT needs, not just desktops. The DRI will schedule visits based on what works best for you.
- Q.: I need support NOW! What's the fastest way to Contact the DRI?
- A.: At the DRI we offer 24 hour, 7 days a week support! Believe it or not, the fast way to contact us is by submitting a trouble ticket through our email form. This ensures that our entire support team will recieve your request.
- Q.: What do you do with the information I submit on the website?
- A.: At the DRI we NEVER share your information with anyone outside our company. Your information is kept confidential. Read our full Privacy Policy here.
- Q.: Do you provide home/residential support or just to businesses?
- A.: The DRI offers support to any need; no job is too small or too big. We can service your home office or your company’s office. We provide the best customer service no matter the size.
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