DRI is a complete 24x7 IT solution provider. We specialize in multiple business sector IT office support. All our technicians are A+ certified and capable of supporting every aspect of even the most unique IT infrastructures. We support Windows, Mac and Linux based computers, all hosted and local email platforms and are well versed in all typical IT areas. These areas include Antivirus, Backups, Networking, Servers, Virtual machines, VOIP phones, Desktops and Laptops and several other Enterprise level IT applications. We excel at business integration, finding IT solutions to increase productivity and lower costs. We support everything from small residential problems to global IT data centers. We have several customers in the Tampa bay area and customers with an international presence.

Desktop Support

DRI provides desktop support for all operating systems, as well as support for all of your software and peripheral devices, that fits any budget or need. Services include new computer and hardware setup, computer and hardware upgrades, virus and spyware removal, data recovery, printer, scanner and copier support, Microsoft Office support, software installation and many, many other services. DRI can help you purchase equipment that is the right equipment for your business at the lowest possible cost to you. We provide one time service and support options, as well as monthly, on-going, service and support.

Server and System Support

Many of our DRI team members have more than 20 years of experience supporting servers and data systems and as a company, DRI has been supporting servers & systems for over a decade. We support systems as small as a single server to a data center full of servers and can provide support for your needs regardless of the size or scope.

DRI will work with your software vendors and business partners to ensure you have the right server and system configuration for your business. DRI can proficiently support server services such as Active Directory, Backup Solutions, Citrix, DNS, DHCP, QuickBooks, VOIP, VPN, File and Print Server and numerous other services.

Network Support

DRI engineers and technicians have extensive backgrounds in network related technology. We can support all of your networking equipment including Cisco, Netgear, Watchguard, Sonicwall, Ubiquitii and many more. We understand the OSI model and offer support for troubleshooting and configuration. DRI can support your firewall appliance, router, wireless access points, and level 2 or 3 switches. As well as support, DRI offers monitoring solutions for all of your internal/external devices & access points. In the event of a problem, DRI is automatically alerted by our monitoring tools and, if it is possible, the problem is remotely resolved. Allow DRI to design, implement, monitor & manage your network and provide your business with the stability and peace of mind you need.

System Design & Integration

DRI specializes in full IT infrastructure design, implementation, and integration. Whether you are opening a new office building, looking to upgrade your existing IT infrastructure, or need to implement a CRM or ERP system, DRI can provide complete design services, implementation, and continued support post implementation. DRI project management professionals will manage every aspect of your IT project, working with and managing all of the vendors needed for your project. DRI can also procure the hardware and software needed for your project, using trusted, cost effective, vendors that provide the best possible value add for your business. If you have a project or an idea and need help moving forward, reach out to DRI today.